I live in the countryside not far from the major industrial conurbation of Birmingham and surrounded by major infrastructure M5, M42 and A38. Still, my BT Broadband is slow! Thanks to a great BT Engineer, half-an-hour ago, my BT line was reconnected. The local wiring was old and finally fell over on Monday when I lodged a complaint. I was advised by the Helpline to change my ADSL Filter. I knew the moment the advisor offered this help that she was probably wrong. What's been happening since I was connected a couple of months ago, is that the connection kept dropping out. This got unbearable by last Monday, when I finally had enough time to phone and complain. It took over an hour to get the wrong advise. I plugged the modem directly into the phone line to see if it was the filter at fault. Nothing happened. I unplugged the modem and then the phone didn't work. The line was dead. The BT Engineer which has just left told me that the local distribution box in the room next door was in a bit of a mess. He rewired it and now (touch wood) I back online. All problems will now be logged here in case I need to report faults again in the future.